Answer in English and French
Welcome callers in either language and follow the same approved business rules across both conversations.
Managed English & French AI receptionists across Canada
Every call answered. Every opportunity captured.
Recevo gives service businesses across Canada—including Québec—a managed bilingual AI receptionist that answers calls, captures qualified leads, books appointments, sends clear notifications, and follows your rules for human transfers.
- ✓ English and French calls
- ✓ Configured around your business
- ✓ Human handoff paths
Built around your operation
A receptionist that can move the call forward.
Recevo is configured around what callers need and what your team needs to know next. Each capability is selected, approved, and tested before launch.
Capture qualified opportunities
Ask business-specific questions, confirm contact details, and organize the information your team needs.
Book while interest is high
Check approved calendar availability and create appointments using your hours, buffers, and booking rules.
Transfer or escalate
Transfer eligible calls to an approved person when configured, or collect a callback request when no one is available.
Send useful notifications
Deliver concise email or SMS alerts with the caller, request, urgency, and agreed next step.
Answer approved questions
Use a business-specific knowledge base for services, hours, locations, policies, and common questions.
How onboarding works
Built from your real calls—not a generic script.
We start with a focused workflow, test it with your team, and keep a clear path to a person whenever the receptionist should not act alone.
Map the call flow
We document common calls, caller questions, lead details, booking rules, and situations that require a person.
Build the receptionist
We configure the English and French experience, approved knowledge, questions, disclosures, and escalation rules.
Connect approved tools
We connect the phone flow, one or more approved calendars, and agreed email or SMS notifications.
Test and approve
We test normal calls, edge cases, bookings, transfers, alerts, failure paths, and both languages before launch.
Launch and improve
After approval, we monitor agreed outcomes and make scoped adjustments as the real call pattern becomes clearer.
A practical first step
Bring one real call scenario. We’ll map how Recevo should handle it.
In a 30-minute consultation, we’ll review your current call process, identify the highest-value first workflow, and explain what needs to be configured and tested.
Use the call to review:
- • Your most common and valuable calls
- • English/French, booking, transfer, and escalation needs
- • Existing phone, calendar, and notification tools
- • Scope, implementation, and final pricing
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A practical planning tool
What could unanswered calls represent for your business?
Enter your weekly missed calls, average customer value and a clear customer estimate to explore the potential business value.
Illustrative estimate only. No contact information is collected.
Where Recevo fits
For service businesses where a phone call can become a customer, appointment, or urgent job.
Home servicesContractorsProperty servicesAutomotiveClinicsDental practicesProfessional servicesMulti-location services
Fit depends on call value, volume, workflow, risk, and integrations. Healthcare, regulated, emergency, and other specialized uses require additional review and may not be accepted.
Pricing
Simple pricing for your first AI receptionist.
Recevo Starter gives one service business a focused bilingual receptionist flow, with setup, core integrations, and a clear monthly usage allowance.
Recevo Starter
CAD $500
per month
Get started for CAD $1,000, which includes the CAD $500 setup fee and your first month of service. After that, service is CAD $500 per month.
- Included usage
- 500 AI call minutes/month
- Additional usage
- CAD $0.75/minute
Starter includes:
- One bilingual AI receptionist
- One business location
- One phone number or forwarding setup
- Lead capture and qualification
- One calendar booking workflow
- Email or SMS notifications
- One approved transfer destination
- Business FAQ knowledge setup and testing
- Scoped launch adjustments and email support
Prices are in Canadian dollars. Recevo does not currently add GST or QST. Extra locations, numbers, calendars, receptionist flows, CRM work, outbound calling, complex automations, and unusual third-party charges are quoted separately. Final scope and terms are confirmed in writing before onboarding.
A secondary Recevo service
A clear, polished website for service businesses.
Recevo also builds focused websites for small service businesses that need a credible online presence without a large-agency process.
Website projects are separate from Recevo’s managed AI receptionist service.
Frequently asked questions
Clear answers before you start.
Will callers know they are speaking with AI?
Yes. Recevo is an AI receptionist and should not pretend to be human. The opening is configured to identify the virtual receptionist and provide any approved recording or privacy notice.
Can Recevo answer in English and French?
Yes. The receptionist can support English and French call flows. Business knowledge, pronunciation, booking questions, and escalation wording are reviewed in both languages before launch.
Are calls recorded?
Recording and transcription are enabled only when approved for the client’s workflow. When enabled, callers should be told at the start of the call that recording or processing is occurring and why. The exact notice, alternative contact path, access, and retention settings are documented during onboarding.
Can Recevo use my existing phone number?
Often, yes. Existing calls can usually be forwarded into the approved Recevo flow, or a dedicated number can be configured. Porting and ownership depend on the current carrier and the written service setup.
Can it book appointments?
Yes, when a supported calendar workflow is approved. Availability, event types, hours, notice periods, buffers, and required caller details are configured around your business.
Can it transfer calls to a person?
A live transfer can be configured for approved situations and destinations when the phone setup supports it. If no one is available or transfer is not appropriate, Recevo can collect a callback request and notify the team.
What happens when the AI is unsure?
The receptionist can ask for clarification, avoid guessing, collect a message, attempt an approved transfer, or flag the call for human review. It should never claim an action succeeded when it did not.
How long does setup take?
Timing depends on the call flow, languages, knowledge base, calendar, phone configuration, integrations, testing, and client approvals. You receive an implementation scope and target timeline before onboarding begins.
What support is available?
Recevo provides support by email for questions, incidents, and approved adjustments. Support hours, response expectations, and any urgent contact path are confirmed in the written service agreement.
How is caller information handled?
Recevo is configured to collect only the information needed for the approved workflow. Limited retention, access controls, sensitive-information redaction, recording settings, and service-provider use are documented during onboarding.
Can I cancel?
Cancellation, notice, final billing, number transfer, and data return or deletion are governed by the signed service agreement. Those terms are presented before you subscribe or pay a setup fee.
How are call minutes measured?
The 500 included minutes are connected time while the AI receptionist is active. Usage is tracked to the nearest second and totalled over the monthly billing cycle. Failed or unconnected calls do not count. When a call is transferred, AI-minute usage stops once the transfer completes.
What does Recevo cost?
Get started for CAD $1,000, which includes the CAD $500 setup fee and your first month of service. After that, service is CAD $500 per month. It includes 500 AI call minutes each month; additional minutes are CAD $0.75 each. Extra locations, numbers, calendars, receptionist flows, complex integrations, and custom work are quoted separately. Recevo does not currently add GST or QST.
Ready to stop building your day around the phone?
Tell us how calls work today. We’ll identify whether Recevo is a fit and what a responsible first version should handle.
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